Often customers have to face problems in their banking operations. Although banks have provided helpline numbers or other resources for this, but customers are unable to find a quick solution. Many times when money is deducted from the account while withdrawing money from ATMs, but money is not withdrawn from the ATM and you have to die from the bank for this.
The Reserve Bank of India (RBI) has created a new rule to relieve such customers and has given instructions to fix the bank's responsibility. According to the RBI guidelines, the amount of time it takes to get your money back, bank will give you 100 rupees additional as per the compensation. central bank has also set a deadline for this. According to the instructions issued by RBI, within seven working days of receiving such a complaint, the bank will have to pay the money back in that customer's account. This rule applies to all the banks (Government / Private) of the country.
Within 30 days of the transaction failure, the complaint will be filed with the bank account of the transaction or account statement along with the nearest branch of your bank. After this, if your money does not come back within seven days, then you will have to fill in a form after which your penalty will be started. The day you get the money back to the lost transaction, the amount of compensation will also be deposited in your account on the same day.
The Reserve Bank of India (RBI) has created a new rule to relieve such customers and has given instructions to fix the bank's responsibility. According to the RBI guidelines, the amount of time it takes to get your money back, bank will give you 100 rupees additional as per the compensation. central bank has also set a deadline for this. According to the instructions issued by RBI, within seven working days of receiving such a complaint, the bank will have to pay the money back in that customer's account. This rule applies to all the banks (Government / Private) of the country.
Within 30 days of the transaction failure, the complaint will be filed with the bank account of the transaction or account statement along with the nearest branch of your bank. After this, if your money does not come back within seven days, then you will have to fill in a form after which your penalty will be started. The day you get the money back to the lost transaction, the amount of compensation will also be deposited in your account on the same day.
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